Purpose & consent

This Policy explains what data Reelvivo collects, how we use it, and how we keep it safe when you use our website (the “Service”). By using the Service, you acknowledge this Policy and consent to processing for providing services, improving UX, and complying with applicable laws and ad platform policies (e.g., Google Ads).

Definitions

Personal data — information that can identify you (e.g., name, email, IP address).

Usage data — automatically collected information about how you interact with the site.

Cookies — identifiers used for site functionality, analytics, and marketing.

Service — Reelvivo website (https://reelvivo.com).

Third-party providers — services processing data on our behalf (e.g., Google).

GCLID — Google click identifier used for conversion attribution (including Enhanced Conversions).

You — the user of the Service.

Data we collect

Contact forms: name, email address, phone number.

Technical data: IP address, browser type, device details, time zone, traffic source.

Identifiers: cookies and tracking IDs (including GCLID and Enhanced Conversions).

Purposes

Responding to enquiries and support, analysing usage and improving UX, attributing online/offline conversions in ad platforms, meeting legal obligations and security needs, and personalising content and marketing.

Cookies & consent

We use a consent management platform (Cookiebot) configured with Google Consent Mode. Categories used:

Strictly necessary — core functionality and security; cannot be disabled.

Analytics — statistics and product improvement.

Marketing — remarketing and ad performance measurement.

You can adjust preferences via the cookie banner or your browser. Disabling some categories may impact features.

Retention & security

Form data is retained for a limited period and protected by technical and organisational measures. Access is restricted to authorised staff only. We do not sell your data and share it only as permitted by this Policy or required by law.

Sharing with third parties

We may share data with analytics and advertising partners (e.g., Google) to measure and optimise campaigns. In rare cases, data may be disclosed to authorities upon lawful request.

Your rights

You may request access, rectification, deletion, restriction of processing, or portability where applicable. Contact us at privacy@reelvivo.com or info@reelvivo.com. We will respond within a reasonable time under applicable laws.

Age restriction

The Service is intended for users aged 21+. We do not knowingly collect information from individuals under 21. If you are under 21, please do not submit your data.

International transfers

Your data may be processed or stored outside your jurisdiction (e.g., in the EU or UK) subject to appropriate legal safeguards.

Updates

We may revise this Policy from time to time. The latest version will be posted on this page with an effective date.

Contact

For privacy enquiries, email privacy@reelvivo.com or info@reelvivo.com.